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DP&L Energy was recently ranked "Highest In a study surveying thousands of residential customers who recently switched electric service providers, DP&L Energy outperformed all other retail service providers. The study include the following factors: price, communications, corporate citizenship, enrollment/renewal, and customer service.
DPL Energy Resources received the highest numerical score among residential retail electric service providers in Ohio in the proprietary J.D. Power 2013 Residential Retail Electricity Provider Satisfaction Study(SM). Study based on responses from 14,887 consumers measuring 5 providers in Ohio and measures opinions of consumers who recently switched electric service providers. Proprietary study results are based on experiences and perceptions of consumers surveyed between April-May 2013. Your experiences may vary. Visit jdpower.com.
DPL Energy and the Dayton Power and Light Company are separate but affiliated companies. DP&L Energy’s pricing is not regulated by the PUCO. Customers do not have to buy DP&L Energy’s products in order to receive quality, regulated service from Dayton Power and Light.